Last updated: 19.08.2025

At Mama’s Property Services, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and safeguard your data.

Information We Collect

• Name, address, and contact details.

• Property details relevant to services.

• Payment and invoicing information.

• Communications such as emails or calls.

• Staff information (for employment purposes).

How We Use Your Data

We use your data to:

• Provide cleaning, handyman, waste removal, and related services.

• Manage bookings, scheduling and customer service.

• Process payments and maintain accounts.

• Comply with legal and tax requirements.

We will never sell your data to third parties.

Sharing Your Data

We may share information with:

• Our staff and contractors (job details only).

• Accountants and professional advisers.

• Service providers (such as scheduling or invoicing software).

• Government bodies where legally required.

Storing Your Data

• Data is stored securely in password-protected systems.

• Paper records (if any) are kept locked and disposed of securely.

• Client records are kept for up to 6 years in line with HMRC rules.

Your Rights

You have the right to:

• Request a copy of your data.

• Ask for corrections.

• Request deletion (where possible).

• Object to certain uses such as marketing.

To exercise your rights, please contact us:

Mama’s Property Services
📍 Malpas, Cheshire – serving Cheshire, North Shropshire & North Wales
📞 07557 428970
📧 contact@mamaspropertyservices.co.uk